With Microsoft Dynamics customer relationship management (CRM), everything from customer accounts to sales opportunities to customer leads and account activity, come into easy view for collaboration and rapid decision-making. Store and leverage data and analytics for the big picture on your business from many angles. Microsoft Dynamics CRM enables you to harness the power of productivity to gain a competitive advantage by:
- Providing the right information at the right time to improve the productivity and performance of customer-facing staff.
- Creating processes that improve workflow and time management, simplify tasks, and get results faster.
- Supporting customer-facing employees with tools that are familiar, intelligent, and connected to facilitate adoption, usage, communication, and rapid results.
- Improving business outcomes through increased productivity in sales, marketing, and service by taking advantage of other commonly used productivity applications in conjunction with CRM tools
As a Microsoft Dynamics AX Gold Certified partner, ENAVATE will assist you throughout the CRM implementation life cycle. Our experienced consultants provide a range of services focused on enabling clients each step of the way. A combination or subset of services is recommended depending on where your organization is along the CRM journey and your specific objectives.