Beat Customer Expectations with ENAVATE’s Sales Order Management App

 

Hit the ball out of the park every time with sales order management features designed for distributors using Microsoft Dynamics 365.

 

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Improve Customer Service and Increase Consistency

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ENAVATE’s Sales Order Management App offers a collection of features that give your organization the ability to better meet your customers’ needs. Limit errors, build consistency and create efficiencies across your sales and service teams.

 

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Discover ENAVATE’s Sales Order Management App

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Most distribution company orders won’t require anything more than the standard sales order workflow in Microsoft Dynamics 365. Yet, those few unorthodox order flows can lead to inefficient workarounds that waste time and resources. This app feature helps process those one-off orders effectively, with options for billing only, bill complete, bill now-ship later, sample orders and more.

Many distributors sell a range of product lines to a diverse customer base. To ensure that the correct lists are available to the right customer groups, this feature gives distributors the ability to create inclusion or exclusion lists, assign them to customer groups, and create customer hierarchies — a step beyond the geography restrictions in the standard Dynamics 365.

When items are out of stock, distributors commonly substitute similar products, but the standard D365 functionality is limited. This app feature goes further by empowering distributors to create rules that seamlessly offer alternative products based on relative margin and customer satisfaction.

This feature provides a customizable template for distributor reps to track data for customer accounting departments. This enhances the standard Microsoft Dynamics 365 Finance feature, speeding up processing time, reducing errors and expediting invoice-to-cash, saving time for both distributor and customer.

Business Applications Designed for Distributors

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pricing and costing

 

 

Pricing and Costing

Manage a high volume of pricing changes, while protecting and growing margins across your diverse customer and supplier base.

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product substitution

 

 

Product Substitution

Think strategically with our solution that improves customer satisfaction, margins, and inventory management.

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Sales order management

 

 

Sales Order Management

Reduce order-entry errors, increase consistency and improve customer service by reducing workarounds with this set of tools for distributors.

Warehouse Extensions

 

 

Warehouse Extensions

Reduce errors and workarounds in your DC with this App that simplifies, streamlines and improves warehouse management.

Explore Other Resources

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Datasheet

DATASHEET

Sales Order Management App

 

Learn more about the App’s functionality to help distributors improve customer service.

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