Leading technology research firm Forrester recently interviewed seven Microsoft Dynamics 365 customers that implemented the cloud-based ERP to replace aging, siloed ERP systems that offered bad user experiences.
If you’re considering moving your systems to the cloud, chances are that you’re weighing options hosted by AWS (Amazon Web Services) and Microsoft Azure, the two most popular choices in the market[...]
In today’s fast-paced world, organizations are expected to respond quickly to concerns from customers. How do you achieve that? Consider reducing busy-work and allowing more time to focus on the[...]
How does it feel to have hit the five-year anniversary of ENAVATE?
Jeff Bezos once said, “All overnight successes take 10 years.” So we have 5 more years to go. I am really proud at how far we’ve[...]
As MDM Publisher Tom Gale recently wrote, more distribution companies are shifting what was once a traditional internal operational function — inventory management — into a more customer-focused[...]
From tracking calories to avoiding traffic jams, we use apps for nearly all aspects of our daily lives.
Of all the exciting talk at the Microsoft Business Applications Summit this month in Atlanta, one subject stood out to me as having the biggest potential impact on distributor operations: product integration.
Using a variety of measures to understand your customers’ true value, as I discussed, can unearth some surprises for distributors.
You have a customer who has been loyal and dependable for years. And that customer spends more with you than any other. So, obviously, that’s your best customer, right?
Those of us who were fortunate enough to attend the MDM Sales GPS conference last month came away with some surprising insights – and I don’t just mean the fact that it actually snows occasionally in Las Vegas.