Cardinal Workplace didn’t grow to become the largest independent dealer of office products in Kentucky and southern Indiana by ignoring what customers want. And today’s office products consumers want an easy-to-use, efficient ecommerce platform.
How do you embrace efficiency and speed while engaging the human spirit, too? Take into consideration how the new technology will affect your current culture. Every time your employee is presented[...]
Chances are that your team is employing workarounds in your system for day-to-day tasks that enable them to get things done for your customers.
A recent McKinsey & Company report, “The Coming Shakeout in Industrial Distribution,” found industrial distributors are facing challenges that are causing many to rethink how they go to market,[...]
Leading technology research firm Forrester recently interviewed seven Microsoft Dynamics 365 customers that implemented the cloud-based ERP to replace aging, siloed ERP systems that offered bad[...]
Last weekend I took my 5-year-old daughter to a playground. She climbed up really high on a playground climbing wall and got stuck. She was scared and called for help.
Distributors today must embrace digital transformation or risk becoming irrelevant as more and more customers demand the convenience of an omnichannel buying experience.
To B2B or B2C … or both?
About half of those distributors that have implemented a transactional website aren’t happy with their results, according to a recent MDM survey. As we wrote in our last blog post, to stay in the ecommerce game today, office supplies, jan-san and other distributors must offer an online[...]
The office supplies market continues to get hammered by Amazon, Staples and other competitors that have driven the buyer online with easy-to-use websites and quick shipping. In fact, ecommerce sales continue to outpace brick-and-mortar in the office supplies segment. It’s an indicator of the[...]