Enavate’s Proactive Product Substitution App Empowers Wholesale Distributors


Move beyond the limitations of standard Dynamics 365 for greater flexibility in item substitutions.


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Improve Customer Service through Substitutions 


Enavate’s Product Substitution App grants wholesale distributors the ability to consider substitutions to improve customer satisfaction, margins and inventory management. The best part? It functions seamlessly with your existing order entry process in Microsoft Dynamics 365. 


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Discover Enavate’s Product Substitution App


Make sure that your customers don’t have to wait because a product is back-ordered. Instead, seamlessly offer substitutions when an alternative is available. Enavate’s App also allows specific-customer inclusions and exclusions to better meet the customer’s preferences.

It’s not just about back orders. With Enavate’s Product Substitution App, you can improve your margins with a proactive substitution management strategy. Plus, Enavate’s substitution parameters and business rules ensure that substituted items won’t deteriorate your margin.

Take control of your inventory investment. Enavate’s Substitution Management App enables a distributor to execute a substitution strategy that can drive more inventory turns and increase procurement efficiency. Reduce back orders to make customers happy while reducing the operational expense of back-order processing.

Business Applications Designed for Distributors


pricing and costing



Pricing and Costing

Manage a high volume of pricing changes, while protecting and growing margins across your diverse customer and supplier base.

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product substitution



Product Substitution

Think strategically with our solution that improves customer satisfaction, margins, and inventory management.

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Sales order management



Sales Order Management

Reduce order-entry errors, increase consistency and improve customer service by reducing workarounds with this set of tools for distributors.

Warehouse Extensions



Warehouse Extensions

Reduce errors and workarounds in your DC with this App that simplifies, streamlines and improves warehouse management.

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Explore Other Resources 




Product Substitution Management App

Learn more about the App’s functionality to give distributors more flexibility in how they manage item substitutions in Dynamics 365.



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