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Last Updated: August 1, 2022
We collect information when You create or update Your account. This may include business name, a contact person’s name, mailing address, phone numbers, a valid email address, payment information (for certain paid services), demographic information, and certain other information indicated as required during account creation.
If You choose services that enable e-Commerce transactions, You will be required to identify merchant banking information. In connection with Your account registration, We may also ask for additional information, including the number of employees in Your company (if an entity), Your annual revenues, Your industry and other similar information. We use all such information to provide the Services to You, including to contact You, confirm Your identity and, if applicable, to invoice You.
If You contact us through one of the phone numbers on the Service, We collect Your phone number and may record call audio. From chat support users, We collect personal information as well as information about the device and browser You use, Your network connection and Your IP address. From forum users, We collect certain personal information, including Your name, email address and website URL.
We also collect information when You download and run certain analytics or evaluation tools that we publish that assist us in providing Service ("Tools"). The Tools may collect information about You and Your computer, server, and hardware to generate outputs advertised as features of the Tools.
We automatically collect certain information and analytical data related to Your visits to and use of the Services (see “Cookies and Third-Party Technologies” below). Such automatically collected information may include the date and time of Your visit, page navigation, the IP address of Your computer or mobile device, Your computer or mobile device browser information, the Internet address that You visited prior to and after reaching the Site or Services, the name of the domain and host You used to access the Internet, the type of mobile device You use, Your mobile device’s unique device ID or other unique identifier and the features of the Service and Services which You accessed. IP addresses recorded by Our log files are not linked to personal identifiers.
A cookie (“Cookie”) is a small amount of data or pieces of text, which may include a unique identifier, and is typically sent to and stored on Your browser or device. Cookies are generally by websites to improve the browsing experience of a user. They typically enable websites to remember preferences and understand how people navigate or use a website, and can be used to provide a user with more relevant marketing and advertising.
When You use the Service, we may employ clear gifs (a.k.a. Web Beacons) which are used to track the online usage patterns of our users anonymously. No personal information from Your account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the Service better for our users.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Service and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Service, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Service.
Type: Persistent Cookies
Administered by: Us and Third-Parties
Purpose: These Cookies are used to track information about traffic to the Service and how users use the Service. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device You use to access the Service. We may also use these Cookies to test new pages, features or new functionality of the Service to see how our users react to them.
If You prefer not to accept Cookies, You can set Your browser to either completely disallow Cookies or have a browser alert You when a site is using a Cookie. The exact method of disabling Cookies varies depending on the browser You are using; please consult the Help option in Your browser for specific directions. Please note that if You reject or block all Cookies in Your browser settings, You will not be able to take full advantage of the Service as some Cookies are necessary for the site to function properly. We have implemented and use Display Advertising to allow for Google Analytics Remarketing. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings can also use the Google Analytics opt-out browser plug-in to prevent their data from being collected and used by Google Analytics.
You can also use these opt out options to limit use of Your information for interest-based advertising by participating companies:
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, You will need to opt out on every browser and device that You use.
Third parties that have content embedded on the Service such as a social feature may set Cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific website from a certain IP address. Third parties cannot collect any other personal information from Our websites unless You provide it to them directly. Any third party Cookie usage is governed by the policy of the third party placing the Cookies.
We use information that we collect about You or that You provide to us, including any personal information:
We will not use or disclose any personal information, except:
We do not sell, rent or trade Your personal information to third parties.
We will not use any personal information We may collect from You or Your customers to intentionally contact or market to You. Notwithstanding the foregoing, unless You are a customer of Enavate, We will not use information collected from the Tools to market goods or services to You.
We may share the information We collect about You:
We may share information with Our subsidiaries and affiliates to help Us provide the Service or conduct data processing on Our behalf.
We may provide information to Our vendors, consultants, marketing partners, research firms, and other service providers or business partners. This may include, for example:
We may share Your information if We believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.
This includes sharing Your information with law enforcement officials, government authorities or other third parties as necessary to enforce agreements or other policies, to protect Our rights or property or the rights, safety or property of others, or in the event of a claim or dispute relating to Your use of the Service.
We may share or transfer Your information if we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, Your and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
If You are located in the European Economic Area (the “EEA”), Our collection and use of Your information is also subject to Article 27 EU-General Data Protection Regulation (hereinafter referred to as the “GDPR”) and is handled as more specifically set forth below.
The GDPR requires that companies processing the personal data of EU users do so on the basis of specific legal grounds. As described below, We process the information of EU users based on one or more of the grounds specified in the GDPR:
The processing is necessary to provide the Services and features You request:
The processing is necessary to fulfill Our legal obligations:
The processing is necessary to protect the vital interests of Our users or of others:
The processing is necessary for Our legitimate interests:
The processing is necessary for the legitimate interests of other persons or parties:
We rely on consent in connection with data collection or uses that are necessary:
We have Our headquarters in the United States. Information we collect from You will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR.
We rely on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, We collect and transfers to the U.S. personal data only: with Your consent; to perform a contract with You; or to fulfil a compelling Our legitimate interest in a manner that does not outweigh Your rights and freedoms.
You have the following rights:
You are not required to pay any charge for exercising Your rights. If You make a request, we have one month to respond to You.
You can exercise any of the rights described above by sending a request to the email address: firstname.lastname@example.org or by contacting Our Data Protection Officer. Your request must include Your name, contact information, right that You want to exercise, personal data processed by Us, details and reason/justification for such request.
You are entitled to withdraw consent at any time You wish, without affecting the lawfulness of processing based on consent before the withdrawal.
You may exercise the right to withdraw consent by filling in the appropriate form of withdrawal at https://www.enavate.com/privacy-policy-withdraw-consent or by sending a request to the email address: email@example.com.
The request for withdrawal of consent shall be verified within 72 hours since the respective request was received. We shall inform You of the progress and the outcome of the request.
7887 East Belleview Avenue, Suite 600,
Englewood, Colorado, United States of America
Questions, comments and complaints about Our data practices can be submitted to us via:
Address: 7887 E. Belleview Avenue, Suite 600, Englewood, CO 80111 USA
Phone number: 303 469 2346
You have the right to lodge a complaint with a supervisory authority if You consider that the processing of Your personal data infringes the GDPR.
You may exercise the right to lodge a complaint with
Danish Data Protection Agency
Borgergade 28, 5.
1300 København K
Phone number: 33 19 32 00
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
In particular, we have collected the following categories of personal information from its consumers within the last twelve (12) months:
|A. Identifiers.||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.||YES|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information included in this category may overlap with other categories.
|C. Protected classification characteristics under California or federal law.||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||NO|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||YES|
|E. Biometric information.||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||NO|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.||YES|
|G. Geolocation data.||Physical location or movements.||YES|
|H. Sensory data||Audio, electronic, visual, thermal, olfactory, or similar information.||NO|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||YES|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||NO|
|K. Inferences drawn from other personal information.||Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO|
We may use or disclose the personal information we collect in the section above entitled “How We Use Information We Collect.”
In the preceding twelve (12) months, Company has disclosed personal information for a business purpose:
We do not sell Your Personal Information.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes Your CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to You about our collection and use of Your personal information over the past 12 months. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to You:
We do not provide these access and data portability rights for B2B personal information.
You have the right to request that we delete any of Your personal information that we collected from You and retained, subject to certain exceptions. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) Your personal information from our records, unless an exception applies.
We may deny Your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for business-to-business personal information.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
We cannot respond to Your request or provide You with personal information if we cannot verify Your identity or authority to make the request and confirm the personal information relates to You.
We will not discriminate against You for exercising any of Your CCPA rights. Unless permitted by the CCPA, we will not:
California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of the Service that are California residents to request and obtain from us a list of what personal information (if any) we have shared with third parties or corporate affiliates for those entities’ direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.
If You are a California resident and would like a copy of this notice, please submit a written request to the following address: firstname.lastname@example.org. For all requests, You must put the statement “California Privacy Rights Notice” in the body of Your request, as well as Your name, street address, city, state, and zip code. You also need to attest to the fact that You are a California resident and provide a current California address for our response. Please note that we will not accept requests via telephone, email or facsimile, and we are not responsible for notices that are not labelled or sent properly, or that do not contain complete information.
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how a website operator responds to “Do Not Track” (DNT) browser settings. DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that Your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. We do not currently take actions to respond to DNT signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a DNT standard once one is created. For information about DNT, please visit: www.allaboutdnt.org.
Our Service is not intended for use by people under 18 years of age and we do not knowingly collect information from people under the age of 18. No one under the age of 18 may provide information on the Service. By using or accessing the Service, You acknowledge that You are 18 years old and have all rights necessary to conclude an agreement with Us and to provide Us with consent for the processing of Your personal data. We shall not be liable for any consequences if it becomes clear that You have not reached the age of 18 at the moment of the agreement is being concluded or the consent is being provided.
If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If You believe we might have any information from or about a child under 18 please contact us at email@example.com.
You use the Service at Your own risk. Although We have implemented technical, administrative, and organizational measures designed to protect personal information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction, no Internet or e-mail transmission is ever fully secure or error free. We recommend that You take special care in deciding what information You send to us via the Service or e-mail. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.