Distributors today must embrace digital transformation or risk becoming irrelevant as more and more customers demand the convenience of an omnichannel buying experience.
As MDM Publisher Tom Gale recently wrote, more distribution companies are shifting what was once a traditional internal operational function — inventory management — into a more customer-focused[...]
When it comes to technology, what worked for a distribution company a year ago may not work for them now. In fact, legacy operating systems or accounting software is probably holding your company[...]
Succession planning involves savvy talent management, with the goal of ensuring that the right people are in the pipeline for future leadership roles. While it can be stressful to think about[...]
There’s power in data. In fact, Microsoft CEO Satya Nadella encourages Microsoft employees to use data to guide their every action. Companies generate a good deal of data in their day-to-day[...]
Those of us who were fortunate enough to attend the MDM Sales GPS conference last month came away with some surprising insights – and I don’t just mean the fact that it actually snows occasionally in Las Vegas.
When leaders of the distribution world gathered earlier this year in Washington, D.C., for the annual National Association of Wholesaler-Distributors (NAW) conference, disruption was the order of the day.
Wholesale distribution experts have long touted the importance of effective pricing as one of the best and most sustainable strategies for growing margin. While that seems like an obvious answer, the reality is better pricing and profitability are often an uphill battle due to both internal[...]
Distributors’ customers are an ever-changing group of savvy purchasers who expect exceptional sales and service with every transaction. In an environment of virtual relationships, it is critical to build and maintain the brand loyalty you’ve built over the years by making buying easy and[...]
True empowerment can be one of the most powerful and effective tools to allow employees and companies to thrive and to realize their greatest success.
Cognitive services. For the uninitiated, the name sounds like it could be a regimen for keeping your brain sharp and functioning.
With every potential transaction, today’s buyers are inundated with companies vying for their attention. The overcrowded market has made earning and sustaining customer loyalty increasingly difficult for the wholesaler-distributor.