Cardinal Workplace didn’t grow to become the largest independent dealer of office products in Kentucky and southern Indiana by ignoring what customers want. And today’s office products consumers want an easy-to-use, efficient ecommerce platform.
When it comes to technology, what worked for a distribution company a year ago may not work for them now. In fact, legacy operating systems or accounting software is probably holding your company[...]
Succession planning involves savvy talent management, with the goal of ensuring that the right people are in the pipeline for future leadership roles. While it can be stressful to think about[...]
There’s power in data. In fact, Microsoft CEO Satya Nadella encourages Microsoft employees to use data to guide their every action. Companies generate a good deal of data in their day-to-day[...]
Employees’ desires and demands — including what they want from their distribution company’s leadership team — are different than they were a generation ago. Some companies find it difficult to[...]
After the latest MDM-Baird quarterly distributor survey showed a slowdown in revenue growth, many companies may have scrambled to identify areas where they could cut back to protect margin if the[...]
Distributors today must embrace digital transformation or risk becoming irrelevant as more and more customers demand the convenience of an omnichannel buying experience.
When leaders of the distribution world gathered earlier this year in Washington, D.C., for the annual National Association of Wholesaler-Distributors (NAW) conference, disruption was the order of the day.
To B2B or B2C … or both?
About half of those distributors that have implemented a transactional website aren’t happy with their results, according to a recent MDM survey. As we wrote in our last blog post, to stay in the ecommerce game today, office supplies, jan-san and other distributors must offer an online[...]
The office supplies market continues to get hammered by Amazon, Staples and other competitors that have driven the buyer online with easy-to-use websites and quick shipping. In fact, ecommerce sales continue to outpace brick-and-mortar in the office supplies segment. It’s an indicator of the[...]