Using a variety of measures to understand your customers’ true value, as I discussed, can unearth some surprises for distributors.
High-growth distribution companies can no longer rely on shoe leather and a rep’s product knowledge to drive sales. Winning companies know that data-driven sales efforts are the most efficient,[...]
From tracking calories to avoiding traffic jams, we use apps for nearly all aspects of our daily lives.
As many of ENAVATE’s customers already know, one of our key development centers is in Kyiv. We recently welcomed our 100th team member to our Eastern European offices. The talent and support we’ve[...]
Front end, say hello to the back end: The power of Microsoft’s product integrations for distributors
Of all the exciting talk at the Microsoft Business Applications Summit this month in Atlanta, one subject stood out to me as having the biggest potential impact on distributor operations: product[...]
Microsoft Inspire will bring together thousands of Microsoft Partners from more than 130 countries to connect, collaborate and share insights and experiences that drive customer success.
You have a customer who has been loyal and dependable for years. And that customer spends more with you than any other. So, obviously, that’s your best customer, right?
Agility, adopting technology that focuses on the customer experience, and tuning into what your customers need (and why you are the one to fulfill those needs) are necessary to stay relevant in today’s increasingly competitive market.
Cognitive services. For the uninitiated, the name sounds like it could be a regimen for keeping your brain sharp and functioning.
With every potential transaction, today’s buyers are inundated with companies vying for their attention. The overcrowded market has made earning and sustaining customer loyalty increasingly difficult for the wholesaler-distributor.
Contrary to what their name implies, chatbots aren’t merely talkative robots.
Today’s business landscape is littered with the remains of companies seemingly killed off – or left in critical condition – by technology. And a lot of wholesaler-distributors fear they may be next.