The global COVID-19 pandemic has affected everyone, spanning borders and industries, and disrupting personal and professional lives. Navigating this much change, this rapidly, is not easy. Now is the time lean on each other and critical technology.
Before you take the first step to implement your new ERP solution, make sure you’re building on the right foundation.
While moving to cloud-based HR and payroll offers significant advantages, bringing too much baggage will make the process more complex and less efficient.
In today’s security conscious world, you need to do everything you can to protect your business from fraud.
When working in Microsoft Dynamics AX, many tables are specified as company specific. That means data should be entered separately for each legal entity so users can only access the data in the[...]
The words popularized by T. Bert Lance, “If it ain’t broke, don’t fix it,” definitely do NOT apply to your software application environment.
In today’s fast-paced world, organizations are expected to respond quickly to concerns from customers. How do you achieve that? Consider reducing busy-work and allowing more time to focus on the customer, which can reduce stress and increase productivity in the office. Technology can play a key[...]
After the latest MDM-Baird quarterly distributor survey showed a slowdown in revenue growth, many companies may have scrambled to identify areas where they could cut back to protect margin if the market continued to soften.
Using a variety of measures to understand your customers’ true value, as I discussed, can unearth some surprises for distributors.
You have a customer who has been loyal and dependable for years. And that customer spends more with you than any other. So, obviously, that’s your best customer, right?
Agility, adopting technology that focuses on the customer experience, and tuning into what your customers need (and why you are the one to fulfill those needs) are necessary to stay relevant in today’s increasingly competitive market.
Cognitive services. For the uninitiated, the name sounds like it could be a regimen for keeping your brain sharp and functioning.
With every potential transaction, today’s buyers are inundated with companies vying for their attention. The overcrowded market has made earning and sustaining customer loyalty increasingly difficult for the wholesaler-distributor.